Questions and scenarios

We find practical answers to questions such as those below, which arise at every stage of creating Internet-based services.

Select the links at the end of each scenario for information about just that item. Or tick the boxes against all those you're interested in and click Show answers.

Strategy

	"I keep reading about this new technology - should I be using it at my company?" more...
	"How do I choose among the various technologies available to solve my problem?" more...
	"Besides having a web site, what else can my company be doing online to meet our goals?" more...

Planning

	"I need help writing an ITT or RFP, and in evaluating the responses" more...
	"I'd like advice with the planning and design phases of my project." more...
	"Our web designers are asking for the copy and want to know what labels to put on the buttons - how do I know what page goes where?" more...

Design

	"How do I design my web site to work with most browsers?" more...
	"Each department maintains their bit of my company's site - I need help creating a consistent style." more...
	"I need feedback on our prototype's appearance and usability" more...

Development

	"We have a prototype of X - how do we make it viable for real-world use?" more...
	"Do these PhotoShop web page mock-ups represent effective web pages?" more...
	"How should I adapt my existing printed material for our web site?" more...

Evaluation

	"What can I measure to tell if my site was worth the time and expense?" more...
	"I can't afford a full-time technical advisor, but I need one to look over this proposal." more...
	"My site's wonderful - so why aren't people using it?" more...
	"Is my web site as good as my competitors'?" more...

Maintenance

	"My site's visitors complain that pages take too long to download - how can I speed them up?" more...
	"How can we automate or simplify routine tasks?" more...
	"How can we maintain and develop our site more efficiently?" more...