About us RCL 20 Projects Colour Selector Library
Library
Guides
Written requirements
Windsor Half Marathon
CRASH
Design guidelines
Briefs & proposals
Articles
Don't believe your web stats
The perils of mailing lists
Wasting money on web sites
dot slash ~ keep your URLs trim
Best-before dates
ISP surveys
1998 Central European ISP Survey
1996 UK ISP Survey

Library

Written requirements

By Paola Kathuria

About the need for written requirements, with two examples from projects.

Design guidelines

By Paola Kathuria

Updated 2005

A design approach to help people get around your site quickly.

How to write briefs & proposals

By Paola Kathuria & Frank Wales

1998

This is a guide for companies and organisations preparing web site briefs, and for web development companies who write proposals; it discusses issues from both perspectives.

I, robot? Don't believe your web stats

By Paola Kathuria

2006

"Log analysers are not accurate. They over-report visits and over-count some browsers while under-counting other browsers. They cannot accurately distinguish spiders and robots from human visitors and they do not use fool-proof techniques for counting visits and visitors."

The perils of mailing lists

By Paola Kathuria

2003

"Twice I've been on mailing lists with other web professionals when the issue of rates has come up. The first time, it was me who caused a furore; I replied to a question from someone in Argentina with a suggested price for their proposed service. The subsequent events determined what I did the next time the subject of rates came up on another mailing list 20 months later."

How to waste money on a web site

By Frank Wales

2002

"Why is it that there are still web sites around that insist on making visitors sit through the downloading and playing of some elaborate Flash-type presentation, before then letting them get to the real site? What do the people who design and build these things think is the nature of web site visits, that it's okay to spend time and money on these 'introductions'?"

dot slash - keep your URLs trim

By Paola Kathuria

2002

"Don't you just hate it when "index.html" appears in the page location when you're exploring your own web site?"

Best-before dates

By Paola Kathuria

2002

"Why don't people date the informational content on their web sites?"

1998 EU ISP Survey

By Paola Kathuria & Frank Wales

1998

This is a collection of the summary graphs and tables of a 1998 online survey we designed and ran which was completed by invited companies in Czech Republic, Hungary and Poland.

Over half the companies

1996 UK ISP Survey

By Frank Wales

1996

We were invited to give a talk at October's Networld+Interop 1996 in London. The title we were given was Internet Services Providers: Who are they and what are their business strategies?